Posted 11h ago
We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and AI-powered Security Knowledge Platform™. Our network of hackers brings diverse expertise to uncover hidden weaknesses, adapting swiftly to evolving threats, even against zero-day exploits. With unmatched scalability and adaptability, our data and AI-driven CrowdMatch™ technology in our platform finds the perfect talent for your unique fight. We aim to create a new era of modern crowdsourced security that outpaces threat actors. Unleash the ingenuity of the hacker community with Bugcrowd, visit www.bugcrowd.com. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others.
Job Summary
Bugcrowd is seeking a self-driven, detail-oriented Technical Engagement Specialist (“TES”) to assist with administrative and operational functions supporting the Technical Engagement Team. This role will partner closely with the Technical Engagement Managers (“TEM”) team and Customer Experience Management Team (“CEM”) to aid with administrative and operational tasks that support the full lifecycle of all post sales solutions and processes.
The Technical Engagement Specialist will report to the Customer Experience Operations Manager, and support the TEM team’s ongoing program management. This role is vital to ensuring timely launch delivery and program lifecycle management for the TEM Department.