LocationHybrid
Work ModeHybrid Remote
DepartmentInfrastructure
Posted 21h ago
Role Summary
The Infrastructure Services Analyst is a foundational execution role within Cloudflare’s Integrated Hardware Systems team, supporting the delivery of outsourced data center and infrastructure services that enable global hardware deployments at scale. This role focuses on day-to-day service execution, delivery tracking, and operational follow-through across Cloudflare’s data center footprint. The analyst works closely with internal cross-functional partners and external service providers to identify risks, track performance, and ensure services are delivered reliably and consistently.
Role Responsibilities
Support the execution and oversight of outsourced data center and infrastructure services supporting hardware deployment and lifecycle operations.
Track service delivery related to rack installation, deployment support, remote hands, and in-data-center activities, ensuring work is completed to defined expectations.
Identify delivery risks, service gaps, and recurring issues, escalating concerns and supporting resolution as needed.
Analyze service performance, deployment trends, and vendor metrics to support operational insight and reporting.
Maintain dashboards, trackers, and recurring operational reports used to monitor execution and service health.