LocationHybrid
Work ModeHybrid Remote
DepartmentInformation Technology
Posted 21h ago
Available Location: Austin
Role Summary:
As an IT Product Manager Intern, you will play a pivotal role in transforming how Cloudflare’s internal teams triage, prioritize, and execute work. You will be on a mission to break down silos and supercharge how internal teams collaborate. This role focuses on redefining processes by leveraging AI to generate dynamic assets and automate workflows. We are looking for an analytical, innovative, and empathetic thinker who is passionate about leveraging Large Language Models (LLMs) and Generative AI to solve complex workflow inefficiencies, streamline communication, and ensure strong alignment between business and technical teams. A variety of IT Product Management focal areas include:
Strategic Asset Automation - you will redefine how product documentation drives IT development at Cloudflare. Instead of manually drafting static documents, you will leverage AI to generate dynamic, high-fidelity assets—from Business Requirement Documents (BRDs), user stories, acceptance criteria to technical vendor analyses.
Collaboration Acceleration - you will be on a mission to break down silos and supercharge how our internal teams work together and continually align. You will act as a researcher and strategist, conducting deep-dive interviews with Product Managers and stakeholders across the organization to uncover hidden friction points in communication and cross-functional alignment and progress updates.
Intake Strategy & Automation - you will play a pivotal role in transforming how Cloudflare’s internal teams triage, prioritize, and execute work. You will partner with engineering teams and internal stakeholders to design and implement an AI-driven solution that automates ticket intake, significantly reducing manual triage overhead.