Consumer Credit Lead - Cards at Mercury — Remote North America

Build and scale the underwriting foundation for our new consumer charge card (0→1).

Mercury is building a banking* stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives.

We’re launching a premium consumer charge card and are looking for a senior credit risk leader to help build and scale the underwriting strategy from the ground up - and own its performance as the portfolio scales.

Our goal is to build a consumer charge card that delivers a premium experience while maintaining disciplined, data-driven credit risk.

This is a hands-on, senior individual contributor role. You’ll take an initial strategic direction and turn it into a scalable, data-driven underwriting program, then monitor, refine, and evolve that strategy post-launch.

As the portfolio grows, this role is expected to evolve into team leadership.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

What You’ll Own:

Translate underwriting vision into formal credit policy and decision frameworks

Define approval logic, segmentation strategy, and limit-setting methodology

Establish portfolio guardrails aligned to loss targets and unit economics

Design account management strategies across the customer lifecycle

Develop early portfolio management approaches including exposure adjustments, servicing strategies, and input into collections processes as the portfolio matures

Define portfolio monitoring frameworks and escalation triggers for emerging credit risk trends

Implement credit policy in our underwriting platform

Evaluate and integrate key data sources (bureau, income, debt signals)

Ensure decision logic is structured, testable, and scalable

Partner with Engineering and Data to build monitoring and feedback loops

Define and track core KPIs (approval rate, early delinquency, loss rate, exposure, utilization, etc.)

Monitor vintage performance and segment behavior

Recommend and implement strategy adjustments based on observed risk trends

Present risk performance, insights, and recommendations to senior leadership

Use SQL to independently evaluate underwriting decisions and trade-offs

Analyze drivers of credit performance and portfolio outcomes

Partner with Finance on forecasting and risk-adjusted economics

Partner with Compliance to ensure the underwriting program is well-documented and built to scale

Work with Partnerships, Procurement, and Legal on evaluating and onboarding credit data providers

Support broader risk initiatives across our business charge card portfolio during the build phase

What We’re Looking For:

6+ years of experience in consumer credit risk. Ideal candidates will have 8–12 years of experience across banking, fintech, or unsecured consumer lending

Experience launching or materially redesigning a consumer lending product

Experience implementing credit policy within a decisioning or underwriting platform is strongly preferred

Demonstrated experience owning risk strategy and monitoring portfolio performance

Deep familiarity with bureau data and core credit risk metrics (approval rate, loss rate, vintage curves, etc.)

Experience presenting risk insights and strategy recommendations to senior stakeholders

Experience translating policy into production decision logic

Strong SQL skills and comfort working directly with data

Why This Role Is Unique:

You’ll join before launch - when foundational decisions are made - and remain accountable for how those decisions perform in-market. You won’t inherit a mature portfolio. You’ll help define how underwriting works, how risk scales, and how this product earns long-term customer trust.

As the consumer portfolio grows, this role has the potential to evolve into a leadership position responsible for building and managing a dedicated consumer credit risk team.

The total rewards package at Mercury includes base salary, equity, and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $207,800 - $259,800

US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $187,00 - $233,800

Canadian employees (any location): $196,400 - $245,500 CAD

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.]

Consumer Credit Lead - Cards at Mercury — Remote North America | RemoteJobs

Consumer Credit Lead - Cards

Build and scale the underwriting foundation for our new consumer charge card (0→1).

What You’ll Own:

What We’re Looking For:

Why This Role Is Unique:

More roles at Mercury