Manager II, Field Sales Engineering - Enterprise, Canada at Samsara — Remote North America

About the role:

Samsara is seeking an experienced and results-driven Sales Engineering Manager to focus on our Field Enterprise business. You should have experience managing and ideally growing a dispersed sales engineering team in a high-performance environment. Our Sales Engineering team is full of problem solvers and tinkerers who are not afraid to get their hands dirty (literally) and play a critical role in demonstrating and communicating the value of Samsara’s platform with our largest customers. As a leader within the Sales Engineering division, you will lead and manage a team of Sales Engineers while also contributing to the enhancement and scaling of our Sales Engineering motion. This role requires a blend of strategic thinking, strong leadership, and a passion for creating solutions that provide real world value to our customers.

This is a remote position open to candidates residing in Canada located in the EST time zones. This position requires travel up to 50% of the time and proximity to an international airport. Relocation assistance will not be provided for this role.

You should apply if:

You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.

You have innate curiosity in how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.

You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.

You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.

You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focus on winning as a team.

In this role, you will:

Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Hire, develop and lead an inclusive, engaged, and high performing Sales Engineering team

Manage individual and team performance ensuring our partnership with sales, product, support and customer success teams are productive and efficient

Work with Regional Sales Managers on account planning, strategy and sales call activity

Manage escalations (product issues, feature requests, etc.) in a pre-sales environment

Participate in customer / prospect calls as a trusted advisor

Partner with other Sales Engineering leaders to improve the overall Sales Engineering organization at Samsara

Minimum requirements for the role:

Bachelors’ of Science degree from a 4 year accredited university

5+ years of professional experience in hands on engineering, pre-sales, customer success, or customer/product support capacity

3+ years of sales engineering management experience

Experience with Software Product sales; Infrastructure, SaaS

Knowledge in one or more of these areas of expertise: IoT, Networking / Security, SaaS, Cloud Technologies, or Physical Security

Strong technical and business acumen

Excellent communication, customer service, and interpersonal skills

Ability to partner with a broad coalition of stakeholders, ranging from sales, product, marketing, support, customer success and from individual contributors to executive team members across the organization

An ideal candidate also has:

Bachelors’ of Science degree or advanced education in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline

Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with raspberry pi, arduino, etc.)

The range of annual on-target earnings (OTE) range for full-time employees for this position is below. Please note that OTE pay may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.