Sales Operations Manager - Mid-Market at Samsara — Remote North America

About the role:

Samsara is looking for an Enterprise Sales Operations Manager to play a critical role in scaling systems, processes and policies for our Enterprise Sales organizations. This role will partner with senior leaders across Samsara’s go-to-market teams to design, build and run critical business capabilities for our world-class sales organization. This leader will have an outsized impact on the future of our sales organization by helping us Build for The Long Term as we grow beyond $1BN in revenue. The ideal candidate has experience driving transformative initiatives that bring together people, process and technology into elegant solutions to business problems related to all aspects of the sales experience.

You should apply if:

You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.

You have innate curiosity in how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.

You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.

You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.

You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focus on winning as a team.

In this role, you will:

Partner closely with Manager to VP-level Sales Leadership to optimize our Mid-Market Sales motion, ensuring scalable, efficient processes that drive ACV, retention and expansion.

Lead large cross-functional programs focused on improving Sales outcomes, including process redesign, tooling enhancements, and analytics-driven improvements.

Intake, assess, and prioritize Sales-specific requests and process gaps based on business impact and effort, developing a roadmap aligned to core Sales goals.

Develop and maintain operational metrics that uncover inefficiencies or risks within the seller workflow; provide actionable insights and partner with cross-functional teams to implement solutions.

Collaborate with Salesforce Systems and RevOps teams to enhance automation, deliver scalable tooling, define business requirements, conduct UAT, and manage end-user communications..

Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for this role:

6+ years of experience in Sales Operations roles supporting cross-functional sales organizations within a fast-paced, iterative, forward-thinking SaaS environment.

This is a high impact position with high internal visibility that requires strong priority management and high emotional intelligence

Proven ability to drive improvements in Sales workflows through cross-functional project management and build long-term solutions.

Advanced in Excel.

Advanced in Salesforce.com and proficient in sales tech stack tools.

Strong organizational skills and business judgment with a track record of leading complex projects from strategy through execution.

Analytical mindset and ability to use data to influence sales strategy and decision-making.

Excellent communication skills and experience translating policy/process into field-facing resources and guidance.

Sales Operations Manager - Mid-Market

About the role:

You should apply if:

In this role, you will:

Minimum requirements for this role:

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