Align customer and internal stakeholders on the main sources of value (efficiency, safety, sustainability) that a prospective customer will receive by using Samsara’s products
Support existing customers by quantifying value realized by utilizing Samsara products and identifying areas of potential opportunity to maximize additional business value
Conduct quantitative analysis, ROI modeling, and help manage trials to demonstrate value at scale through a Samsara deployment
Consult with customers on best practices in change management, technology implementation, customer experience, and other topics critical to program successPresent insights and recommendations to customer executives and senior internal stakeholders
Lead Business Value initiatives to drive operational excellence, lift engagement quality, and embed value throughout the broader organization
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices