You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.
You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment.
You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.
Drive “Network Level” strategy: Build our playbook for how we effectively partner with networks and develop relationships with key partners.
Influence and activate individual members within these networks by leveraging top-down relationships to drive adoption.
Orchestrate Ecosystem Activation: Work closely with Sales, Customer Success, and Marketing to design and execute GTM motions that drive incremental revenue and customer success across partner portfolios.
Develop scalable programs that allow Samsara to serve these networks in a coordinated fashion.
Champion Samsara’s cultural principles, including Focus on Customer Success and Winning as a Team, as we build this motion.
Build a team of Partner Account Managers focused on network-level growth.