Technical Program Manager at Samsara — Remote North America

About the role:

The Technical Program Manager (TPM) for Solutions Integration Services partners with our largest customers to proactively identify, scope, and prioritize high-impact integrations that drive meaningful business outcomes.
In this role, you will lead customer-facing discovery and delivery conversations, translate business needs into well-scoped technical projects, and orchestrate cross-functional delivery with Services, Customer Success, Sales and R&D teams.
You will serve as the primary owner of integration planning and technical scoping for assigned enterprise accounts, ensuring customers receive the most value from our platform through thoughtfully prioritized, technically sound integration solutions.
This is a highly cross-functional, customer-facing role that blends technical fluency, relationship management, and program orchestration.

This role is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

You should apply if:

You enjoy shaping integration strategies: You like working with customers to understand their systems, workflows, and goals, then turning those insights into clear, actionable integration project roadmaps.

You thrive in technical, customer-facing roles: You’re comfortable discussing APIs, data flows, and architecture at a high level while also building strong relationships with stakeholders.

You enjoy orchestrating complex initiatives: You bring together Engineering, Product, Sales, and Services teams to move projects from idea to delivery.

You value impact over volume: You care about delivering the right integrations first — prioritizing projects that drive meaningful customer outcomes.

Lead integration planning for enterprise customers

Own customer-facing integration discovery and roadmap conversations

Develop and maintain integration roadmaps aligned to customer priorities

Identify the most strategic integrations to pursue first

Scope and prioritize technical projects

Translate business needs into clearly scoped technical projects

Perform technical vetting to ensure feasibility and alignment

Partner with customer account teams on prioritization decisions

Define project goals, success criteria, and expected impact

Drive cross-functional coordination

Work closely with Solutions Integration Engineers, Product, Engineering, Sales, Support, Customer Success, and Implementation teams

Provide delivery teams with context, documentation, and alignment

Support scalable integration initiatives

Scope and coordinate pre-built or repeatable integration solutions

Partner with internal teams to bring standardized integrations to market

Support deployment plans in customer or Samsara hosted environments

Track outcomes and impact

Maintain accurate CRM records for integration initiatives

Track project completion, adoption, and integration maturity improvements

Report on success metrics quarterly

Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

4+ years of experience in Technical Program Management, Solutions Architecture, or a related technical customer-facing role

Experience working with APIs, integrations, and technical systems

Strong customer-facing communication and stakeholder management skills

Ability to translate business needs into technical project scope

Proven ability to work cross-functionally with Product, Engineering, Sales, and Services teams

Comfortable operating in a fast-paced, evolving environment

Strong organizational and prioritization skills

Bachelor’s degree from a 4-year institution

An ideal candidate also has:

Prior experience as an Engineer, Architect, or Technical Consultant

Enterprise SaaS or platform experience

Strong understanding of system integrations and data flows

Experience working with large, complex customer environments

A strategic mindset with attention to technical detail

A bias for action and ownership

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.