Staff Professional Services Architect (AI SIEM/HA) at SentinelOne — Remote North America

Our Purpose

At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them becomes more critical than ever. When you join SentinelOne, your work helps protect global enterprises, critical infrastructure, and the technologies shaping tomorrow. If you are motivated by meaningful challenges and want your impact to be real, measurable, and global, you will find purpose here.

About Us

SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity. Our AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems to deliver autonomous detection and response with clarity and speed. By combining real-time analytics, intelligent automation, and a unified data foundation, we reduce noise, simplify complexity, and empower security teams to focus on what truly matters.

Our teams are builders, problem-solvers, and innovators committed to shaping the future of security. If you are excited to solve hard problems alongside talented, mission-driven people, we invite you to help us build a safer future for humanity.

What Are We Looking For?

We’re looking for people who are relentlessly curious and committed to continuous learning. AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts. Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes.

Please note that under Federal & FedRAMP regulations, hiring for this role is limited to US citizens only.

FedRAMP staff may be subject to customer or third-party background checks, up to and including a secret clearance, if required by their role at SentinelOne.

As a Staff Professional Services Architect, you will lead the technical transition from pre-to-post sales, defining project plans and drafting SOWs for complex implementations. You will design scalable ingestion pipelines and automation workflows for AI SIEM and SOAR platforms, ensuring data normalization across the security stack. Serving as a technical mentor and escalation point, you will partner with Product and Engineering to align field feedback with the platform’s strategic roadmap.

What will you do?

As a Professional Services Architect within SentinelOne’s Professional Services organization, you will play a critical role in the successful scoping and delivery of complex, cross-platform cybersecurity product implementations, particularly in the areas of AI-powered SIEM and SOAR. This is a customer-facing, post-sales role where you will serve as a trusted advisor, working closely with sales, delivery consultants, and customer stakeholders to ensure successful outcomes and high satisfaction.

Your primary responsibilities will include:

Scoping Engagements: Collaborate with sales, partners, and customers to define implementation plans, estimate effort, and create Statements of Work (SOW). Align services to customer needs across SentinelOne product lines, with a focus on AI SIEM and Hyperautomation/SOAR.

Solution Design: Architect scalable, secure solutions across SentinelOne’s platform, including the design of AI SIEM data ingestion pipelines, parsing strategies, schema normalisation, and automation workflows that support end-to-end detection and response.

AI SIEM Architecture & Normalisation: Define and validate architectural patterns for high-volume data ingestion, telemetry normalisation, parser requirements, and enrichment workflows to ensure consistent, high-fidelity data for analytics and automation.

Collaborate with Product Management and Engineering: Partner with the AI SIEM Product team to evaluate new use cases, data models, and integration patterns, ensuring alignment between customer requirements, platform capabilities, and Professional Services delivery readiness.

5+ years in customer-facing technical consulting, solution engineering, or architecture roles

Proven ability to scope, estimate, and structure professional services projects

Deep experience with SIEM platforms (e.g., Splunk, SentinelOne AI SIEM, Exabeam, QRadar, etc.) and security data ingestion pipelines

Deep experience with Endpoint Detection and Response: Experience with EDR/XDR tools.

Familiarity with logging pipelines, normalization (e.g., ECS schemas), and integrations with third-party platforms (e.g., CrowdStrike, Okta, AWS CloudTrail)

Proficiency in writing customer-facing SOWs

Excellent communication skills—able to influence technical and business stakeholders alike

Experience with modern programming languages and use of APIs to drive data ingestion and SOAR solutions

Preferred Qualifications

3+ years of experience architecting Splunk data platforms, having had exposure to other SIEM solutions

SentinelOne product knowledge or experience strongly preferred

Security certifications such as CISSP, CCSP, AWS Certified Security – Specialty, or GCLD (GIAC Cloud Defense)

Familiarity with log shipping agents (e.g., Fluent Bit, Vector, Beats), and SIEM enrichment strategies

Prior experience working in or with a Professional Services organization at a cybersecurity or SaaS company

Proficient in automating software processes, extracting data from databases, and skilled in designing and implementing automated software workflows.

What Sets You Apart:

Bachelor’s degree in Computer Science, Engineering, or related field

Cross-Platform Fluency: You’re not siloed—you understand how endpoint, identity, SIEM, and cloud security products interconnect and are comfortable designing solutions that span them.

Scoping Rigor: You bring structure to ambiguity, with a disciplined approach to assessing effort, risks, and dependencies for new deployments.

Customer Empathy: You balance business needs and technical realities, ensuring that what you scope can be delivered with excellence.

Mentorship & Enablement: You elevate those around you, whether by helping shape delivery playbooks, training others, or acting as a technical escalation point.

Strategic Thinking: You anticipate long-term customer needs, including operational scalability, and bake that into the design.

Role Environment and Expectations: Your ideal environment is one where every engagement is different, every architecture pushes boundaries, and your expertise shapes not just project success, but the future of how security is delivered.

Why us?

You will be joining a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry.

Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA

Unlimited PTO

Industry leading gender-neutral parental leave

Paid Company Holidays

Paid Sick Time

Employee stock purchase program

Disability and life insurance

Employee assistance program