At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
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Design and build robust, scalable backend systems and APIs that power audience & journey creation, segmentation, and activation across Segment’s data platform.
Collaborate cross-functionally with design, product, and other engineers to define solutions that balance usability, performance, and long-term architecture.
Communicate technical decisions clearly - articulating trade-offs, customer impact, and team alignment.
Mentor junior engineers and contribute to a culture of technical excellence and continuous learning.
Troubleshoot and improve system reliability, debugging issues and refining operational tooling and processes.
Participate in an on-call rotation for our managed services
2 years experience writing production-grade code in a modern programming language
Experience programming in one or more of the following: Go, Java, Python, or similar languages
Experience operating large-scale, distributed systems on top of cloud infrastructure such as Amazon Web Services (AWS)
Have hands-on experience with container orchestration frameworks (e.g. Kubernetes, EKS, ECS)
Have experience with large scale async processing systems
Experience shipping services (products) following CI/CD development paradigm.
Good grasp of software engineering and how to build a system in scalable and extensive manner;
Excellent written and verbal technical communication skills to convey complex technical concepts effectively.
Comfortable asking questions and taking initiative to solve problems where it is often necessary to “draw the owl”
Leverage best-in-class development productivity practices including AI tooling
No mandatory travel is anticipated.
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.
$116,960.00 to $146,200.00.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay a
rea): $123,760.00 to $154,700.00).
Based in the San Francisco Bay area, California: $137,520.00 to $171,900.00).
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.