Deliver technical components of post-sales services engagements, including integrations, competitor migrations, custom interfaces, and SSO/SCIM implementations
Support complex AI deployments and leverage AI tools to accelerate project delivery
Enable internal and partner teams on technical concepts, features, and best practices
Collaborate with sales and solution architects in pre-sales conversations to secure technical wins with key accounts
Drive customer business outcomes, balancing utilization, project delivery efficiency, and striving for strong CSAT results
Work as part of project delivery teams and co-deliver with partner teams for enterprise customers
Experienced in post-sales SaaS implementation or customer success, ideally with enterprise customers
Skilled in web development (React), scripting (Python, JavaScript, etc.), and/or SSO/SCIM implementation
Familiar with AI tools (e.g., Claude Code, Cursor) or eager to learn and apply new technologies
Strong consultative and customer-facing skills, with a track record of delivering successful technical projects
Demonstrated ability to learn new skills independently and a curiosity to explore emerging technologies
Collaborative team player with experience in project delivery or partner co-delivery environments
VEVRAA-Federal Contractor
Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience.
Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.