Senior Staff Software Engineer, Backend - Platform (Core Automation) at Coinbase — Remote North America

What you’ll be doing (ie. job duties):

Design and implement Agentic AI systems that power Coinbase’s customer support experience and compliance processes

Design a platform (primitives, orchestration platform, tools, etc.) that would allow other domains to quickly leverage Agentic AI to automate their processes

Interact with stakeholders in many different organizations that build Coinbase products or are responsible for financial operations

Participate in shaping of the strategy and execution path of Coinbase Platform

Manage individual projects priorities, deadlines and deliverables with your technical expertise

Mentor and train other team members on design techniques and coding standards

Write high quality, well tested code to meet the needs of your customers

What we look for in you (ie. job requirements):

12 + years of experience in backend software engineering using Golang or similar languages

Experience getting LLM based application to production

Proven track record of delivering impactful solutions that power significant customer flows and processes

You’ve experience in architecting and developing solutions to ambiguous problems with significant impact

Strong technical knowledge of building distributed systems that process massive scale

Solid communication skills and ability to communicate to stakeholders with various technical and non-technical backgrounds

Relentless drive to set and perseverance to achieve ambitious goals

Passion for building an open financial system that brings the world together

Nice to haves:

Experience with LLM and Agentic AI. Measuring and improving LLMs’ grounding to a given corpus and experience reducing hallucinations is a big plus.

Experience in the customer support, compliance or financial crimes domains

Experience having made build/buy decisions

Job #: P72990

Pay Transparency Notice: Depending on your work location, the target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, vision and 401(k)).

Senior Staff Software Engineer, Backend - Platform (Core Automation)

What you’ll be doing (ie. job duties):

What we look for in you (ie. job requirements):

Nice to haves:

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