LocationRemote- United States
Work ModeFully Remote
Department4104 - Implementation
GoSalesforceLinux
Posted 5h ago
*** Candidates must be located in Atlanta, Nashville, or Chicago to be considered.
Overview: The Implementation Advocate configures and onboards new orders for Inovalon products and services and assist others as they learn new products. Plans, executes, and finalizes projects according to agreed timelines. Responsible for coordinating the efforts of the project in order to onboard according the plan. Defines the objectives and manage them throughout the duration of the implementation project.
Duties and Responsibilities:
Define project scope, goals and deliverables; plan, schedule and adhere to project timelines and milestones to ensure that each implementation project is successfully executed;
Manage customer on-boarding experience from initial in-take call to go-live, including customization, configurations, training etc.
Document customer requirements and configure applications to meet customer business processes;
Be attentive of customer requirements and business processes for configuring applications; make recommendations for configuration with customers
Perform complex implementations with minimal supervision (Multiple Product Projects);
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