Own and grow a defined set of enterprise accounts by driving upsell, cross-sell, and expansion opportunities.
Build and maintain trusted executive relationships through regular in-person engagement and consultative selling.
Develop and execute strategic account plans to identify growth areas, expansion pathways, and competitive positioning.
Drive adoption of PagerDuty’s Operations Cloud by articulating clear business value and ROI.
Execute complex, multi-product sales motions and partner with Solution Consultants for technical validation and proof-of-concept activities.
Maintain accurate forecasts and a disciplined pipeline in Salesforce using the MEDDICC framework.
Collaborate with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retention.