HCM & Global Payroll Onboarding Consultant at Remote — Remote Europe

What this job can offer you

As a Global Payroll & HCM Onboarding Consultant, you will own the end-to-end project delivery for enterprise-level Global Payroll & HCM Implementations, ensuring structured, predictable implementation journeys for our most complex, multi-country customers. You will partner with our customers to ensure an exceptional onboarding experience and solutions delivery. You will leverage deep knowledge of Remote’s Global Payroll & HCM product as well as maintain a strong commitment to the customer experience. You will be the key driver of the successful implementation and exceptional client experience.

What you bring

Project management experience in B2B SaaS implementations

Deep knowledge & experience with Enterprise Payroll, HRIS, or HCM implementations preferred

Demonstrated ability to manage technical projects and translate client requirements into product solutions.

PMP, Agile, or similar project management certification preferred, but not required

Expertise in formal project management methodologies (Agile, Waterfall, or hybrid)

Proven track record managing multi-country, multi-product implementations

Strong stakeholder management and communication skills across technical implementers, CSMs, Product, Engineers, Vendors, and various Customer stakeholders

Experience managing complex implementations involving multiple products (Global Payroll, PEO, HRIS, EOR, CM)

Excellent scope management and change control capabilities

Strong risk and dependency management skills

Ability to drive accountability and clear ownership across all workstreams

Experience with enterprise customer expectations and governance models

An analytical mindset with great problem-solving abilities

Ability to succeed in a fast-paced, international work environment with a passion for making an impact

Team player with the ability to work independently, autonomously and take ownership and responsibility of complex projects

A Customer-Care oriented mindset and ability to build strong client relationships at the executive level

Excellent written and verbal communication skills for executive-level reporting and presentations

Proficient in project management tools (Monday.com experience preferred)

Ability to work within a MacBook Pro environment

You understand the need and idea to work largely asynchronously

You write and speak fluent English

Not required but is considered a plus if you have working knowledge of: Notion, Slack, Zendesk, Monday.com and Salesforce

Key Responsibilities

Own end-to-end project delivery for enterprise level Global Payroll & HCM implementations, including services and integrations.

Define and manage project scope, timelines, and deliverables for complex, multi-country and multi-product implementations.

Partner with clients to gather and analyze their needs and requirements and develop and maintain comprehensive project plans with defined milestones and success criteria.

Apply formal project management methodologies (Agile, Waterfall, or hybrid) to ensure structured delivery.

Coordinate across technical implementers, CSMs, payroll operations, vendors, and customers

Provide guidance and training to customer teams on HCM & Global Payroll functionalities, best practices, and system usage.

Develop and deliver customized client documentation, training materials, and user guides to support client teams in system adoption and usage.

Establish clear communication cadence and escalation paths with customers.

Practicals

You'll report to: Senior Manager, Onboarding Consultants

Direct reports: No direct reports

Team: Global Implementation Services

Location: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify; UKI & Portugal

Start date: As soon as possible

Application process

Interview with recruiter

Interview with Team Manager

Interview with Future Direct Manager

Interview with Director, Global Payroll Implementation & Experience

Interview with Senior Director, Global Product Implementations

Interview with Bar Raiser

Prior employment verification check

#LI-DNP

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.