Delivery Consultant at Airtable — Remote North America

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Deliver multiple concurrent enterprise Airtable implementations on time and within scope

Design scalable, reusable solution patterns and implementation playbooks

Lead customer onboarding and accelerate time-to-value

Advise customers on best practices, solution architecture, and workflow design

Contribute to internal documentation and best practice libraries

Partner with product teams to share customer insights and influence the roadmap

Collaborate with Sales, Customer Success, and Partners to drive adoption and satisfaction

Track and improve key metrics such as CSAT, NPS, and customer adoption post-implementation

5–8+ years in consulting, professional services, or solution delivery roles

Experience with enterprise SaaS platforms (e.g., Airtable, Salesforce, ServiceNow)

Strong background in workflow design, process mapping, and system implementation

Skilled in cross-functional stakeholder management in enterprise environments

Excellent consulting and client-facing communication skills

Ability to translate business requirements into scalable solutions

Solid understanding of database design and data modeling

Proven project management skills across multiple concurrent implementations

Ability to simplify complex technical concepts for diverse audiences

Hands-on builder mindset with Airtable or similar platforms

Basic fluency in AI/automation (workflows, scripting, LLM-enabled automations)

Deep Airtable platform expertise (preferred)

Experience with APIs, integrations, or light scripting (preferred)

Industry-specific consulting experience (e.g., marketing ops, product ops, finance ops) (preferred)

Change management and training experience (preferred)

Experience contributing to product feedback loops (preferred)

Prior experience in a high-growth startup or scaling services organization (preferred)

What We Offer

In addition to NHS coverage, you will have access to supplemental insurance 100% covered (and your dependents covered at 85%)

Competitive pension scheme, life insurance, paid leave and sick leave

Complimentary mental health support via Modern Health

Family planning support via Carrot (fertility, adoption, and surrogacy)

Flexible and generous time off and sick time benefits

Transportation & Commuter Benefits

Monthly “Lifestyle Wallet” to use for benefits like personal fitness (e.g., gym memberships, fitness equipment, etc.) to pet care to nutrition coaching, and more.

Supplemental reimbursement for Gender Affirmation procedures and services

Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience.

Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.

Delivery Consultant

What We Offer

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