Product Manager II, Payments & Trust Network at Coinbase — Remote North America

Team/ Role Paragraph:

Every time someone sends crypto from one exchange to another, global regulations require that customer information travels with the transaction — similar to how the banking system works for wire transfers. This is called the Travel Rule, and it's one of the most important regulatory frameworks shaping the future of crypto payments.

Coinbase built and operates TRUST (Travel Rule Universal Solution Technology), the industry's leading solution for Travel Rule compliance, with 100+ member exchanges and Virtual Asset Service Providers (VASPs) in the network. Think of it as the SWIFT of crypto identity exchange — and we're working to make it the global standard.

As the PM for this space, you'll own both the platform (APIs, backend infrastructure, TRUST network) and the consumer-facing experience — making sure that what could feel like regulatory friction instead feels seamless, trustworthy, and fast for end users. You'll partner closely with the Institutional product group and other teams across Coinbase who integrate with your platform, and you'll drive the business growth of TRUST as a network competing against players like Notabene and Sumsub.

This is a unique role that blends consumer product craft, platform and API thinking, and business development — all in a high-stakes regulatory domain with global scope.

What you’ll be doing (ie. job duties):

Own the end-to-end Travel Rule experience — from the platform APIs and backend infrastructure that power it, to the consumer-facing flows that make compliance feel effortless for users

Drive TRUST network growth — sign new VASPs, expand asset and network support, and lead go-to-market efforts to strengthen TRUST's market position globally

Design consumer-facing experiences that make sending and receiving crypto across exchanges feel easy, transparent, and trustworthy — even when regulatory data exchange is happening behind the scenes

Partner across product groups — work with other product groups who own their respective front-end surfaces, ensuring seamless integration with Travel Rule infrastructure

Support global expansion by enabling new Coinbase entities and meeting jurisdiction-specific requirements across markets like the EU, UK, India, and beyond

Strengthen TRUST's privacy and security posture to reinforce Coinbase's position as the most trusted platform in crypto

Drive program health and stakeholder alignment across a complex, multi-team domain where you are the single-threaded owner

What we look for in you (ie. job requirements):

5+ years of product management experience

Strong consumer product instincts — you care about creating an easy to use, trustworthy customer experience

Experience building platform or API products that other teams integrate with

Business development or partnership mindset — you understand how to grow adoption and build relationships that expand a platform's reach

Demonstrated ability to drive cross-functional alignment across multiple stakeholders

Experience with compliance, regulatory, or risk products in fintech or financial services

Strong analytical skills and experience defining success metrics for products that span both platform health and user experience

Excellent communication skills with the ability to translate regulatory requirements into clear product direction for engineers, designers, and executives

Nice to haves:

Crypto, blockchain, or fintech experience

Experience with open source or industry-wide protocols/standards

Experience partnering with international teams and compliance

Payment networks or platforms experience

Position ID: P69685

Pay Transparency Notice: Depending on your work location, the target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, vision and 401(k)).

Product Manager II, Payments & Trust Network

Team/ Role Paragraph:

What you’ll be doing (ie. job duties):

What we look for in you (ie. job requirements):

Nice to haves:

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