Senior Revenue Strategy & Operations Manager at Mixpanel — Remote North America

About Mixpanel

Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel’s AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence. Powering this is an industry-leading platform that combines product and web analytics, session replay, experimentation, feature flags, and metric trees. Mixpanel delivers insights that customers trust. Visit mixpanel.com to learn more.

About the Team

The Revenue Strategy & Operations team at Mixpanel partners with the Regional Business Leaders & Global Leaders to help set and execute global and regional revenue strategies. We build and execute core operational processes such as business planning and reporting, facilitate key decision making, work with leadership on crafting strategies and support ongoing business operations management - whatever is needed to make our Sales teams successful!

About the Role

As Senior Revenue Strategy & Operations Manager, you’ll support on defining the strategy behind customer retention and account growth. You'll partner closely with CS and Sales leadership to improve Gross and Net Revenue Retention, enable scalable expansion motions, and proactively identify areas to enhance the customer experience and lifetime value. This role blends strategic problem solving, operational rigor, and cross-functional collaboration to unlock the next wave of Mixpanel’s growth.

Responsibilities

Drive strategic initiatives that shape how we engage, retain, and grow our customer base

Conduct advanced market, customer, and product analyses to uncover whitespace opportunities, inform strategic bets, and guide resource allocation

Own and evolve the reporting framework for sales and post-sales KPIs—translating insights into recommendations that shape our post-sales strategy

Act as a strategic thought partner to GTM leadership—bringing analytical rigor and business acumen to inform key decisions and go-to-market priorities

Provide high-impact operational support to the Sales organization, proactively identifying bottlenecks and implementing scalable solutions to improve performance

Run and evolve key operating cadences, including business performance deep dives, and executive-level business reviews across post-sales teams

Collaborate cross-functionally with Product, Sales, Finance, and Marketing to ensure alignment and shared ownership of customer outcomes throughout the full lifecycle

We're Looking for Someone Who Has

4+ years of experience at a top tier Management or Strategy Consulting firm

2+ years of operating experience in Corporate Strategy, Business Operations, or Sales Strategy in a high-growth, fast paced environment at a B2B SaaS organization

Experience defining and operationalizing GTM Strategy and proven experience driving impact on retention and expansion metrics (GRR, NRR, etc.)

Strong project management experience with demonstrated ability to effectively manage time, prioritize tasks and work within deadlines

Track-record of collaborating with cross-functional partners to execute projects

Highly motivated, innate intellectual curiosity, and a strong desire to drive impact

Excellent problem-solving skills, and the ability to thrive in a fast-paced, dynamic environment

Outstanding written and oral communication skills

Bonus Points For

Working knowledge of SFDC including Reporting and Record Management from lead creation through opportunity closure

Proficiency in modeling and analyzing complex and large data sets

Demonstrable passion for the data analytics industry

Compensation

The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.

Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.