Principal Product Manager - Developer Platform at PagerDuty — Remote North America

RemoteJobs

Important note: While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference.

Key Responsibilities

Work with product and UX design managers to deeply understand PagerDuty Operations Cloud functionality, integration needs and customer journeys

Prioritize input and feedback from internal app development and professional services teams, and external customer and ISV partner teams

Partner closely with engineering and design on API design and developer experience

Partner on platform strategy with our AI team to align REST API and MCP capabilities

Define API access control and monetization requirements and engage with admin, authentication, product analytics, monetization & entitlements teams to implement them

Engage with leading developer tooling companies to develop strategic integrations that put the power of PagerDuty into the hands of developers where they work

Partner with developer marketing on community engagement and the ecosystem partnerships team to evangelize our platform and gather developer input

Basic Qualifications

5+ years of product management experience in SaaS, enterprise software, or developer tools

Deep knowledge of integration architecture, patterns, and platforms; understanding of cross-application business processes and API best practices

Technical depth and communication skills to collaborate effectively with senior engineers

Hands-on experience working with third‑party APIs, designing RESTful APIs, and partnering on integration solution design

Proven success in high-velocity product teams delivering customer value through iteration and tight feedback loops

Proficiency with analytics tools and a track record of data-driven decision-making

Ability to communicate clearly with customers and internal stakeholders across product and go-to-market

Strong customer empathy and a curiosity-driven approach to learning their needs

Preferred Qualifications

Bachelor’s degree or higher in Engineering, Computer Science, a related technical field, or equivalent practical experience (e.g., software engineering)

Strong understanding of incident response and DevOps workflows

Ideally located near a PagerDuty office: Toronto (Canada), Atlanta, GA (USA), or San Francisco, CA (USA)

The base salary range for this position is 156,000 - 237,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

This posting is for an existing vacancy.

Principal Product Manager - Developer Platform at PagerDuty — Remote North America | RemoteJobs

Principal Product Manager - Developer Platform

Key Responsibilities

Basic Qualifications

Preferred Qualifications

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